Effective Date: May 25, 2026 | Last Updated: May 25, 2026
Home Works Now ("we," "our," or "us") operates the website www.homeworksnow.com and serves customers throughout Naples and Southwest Florida. We are committed to protecting your privacy and being transparent about how we handle your personal information.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you visit our website.
Information You Provide
When you fill out a contact form, request a quote, or contact us directly, we may collect:
- Name
- Phone number
- Email address
- Property address
- Service type and urgency details
- Any additional information you choose to share in your message
Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
- Device type (desktop, tablet, mobile)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and provide quotes
- Schedule and perform generator installation, electrical, plumbing, and gas services
- Send appointment confirmations and service follow-ups
- Improve our website, services, and customer experience
- Send promotional communications about our services (you may opt out at any time)
- Comply with legal obligations
- Run advertising campaigns on platforms such as Meta (Facebook and Instagram) and Google
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and serve relevant advertising. These include:
Essential Cookies
Required for basic website functionality. These cannot be disabled.
Analytics Cookies
We use Google Analytics to understand how visitors use our site. This data is aggregated and anonymized. Google's privacy policy is available at policies.google.com/privacy.
Advertising Cookies (Meta Pixel)
We use the Meta Pixel (Facebook Pixel) on our website. This tool helps us measure the effectiveness of our advertising on Facebook and Instagram, reach people who have visited our site, and find new customers with similar interests.
The Meta Pixel may collect:
- Pages you visit on our website
- Actions you take (such as submitting a contact form)
- Device and browser information
This data is shared with Meta Platforms, Inc. and governed by Meta's Data Policy, available at www.facebook.com/privacy/policy. You can opt out of Meta's personalized advertising at www.facebook.com/settings/ads.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and business (such as Formspree for form processing), under strict confidentiality obligations
- Advertising Partners: Meta Platforms, Inc. and Google LLC for advertising purposes, as described above
- Legal Requirements: When required by law, regulation, or court order
- Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are generally retained for up to 3 years.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain legal exceptions
- Opt-Out of Marketing: Unsubscribe from promotional emails by replying "unsubscribe" or using the link in our emails
- Cookie Preferences: Adjust your browser settings to refuse or delete cookies
To exercise any of these rights, contact us at info@homeworksnow.com.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites, including Google Maps, Facebook, and Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at info@homeworksnow.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: